New York, NY, US
Summary
Led the design of intuitive user interfaces and experiences for enterprise software solutions, enhancing product usability and driving user adoption.
Highlights
Spearheaded the redesign of a core SaaS platform, increasing user engagement by 25% and reducing customer support inquiries by 15% within the first six months post-launch.
Conducted comprehensive user research, including interviews and usability testing with 50+ users, to inform design decisions for new features, resulting in a 90% positive feedback rate.
Developed and maintained a scalable design system used across 3 major product lines, improving design consistency and accelerating feature development cycles by 20%.
Collaborated cross-functionally with product managers and engineers to define product roadmaps and deliver pixel-perfect designs, ensuring successful implementation of 10+ major releases.